Side faq

What do I need to view/use this site? uses common programs and browsers that should already be installed on most computers. To ensure that you can view and use the site as intended, please make sure that you have the following:


Internet Browser

We support any of the following browsers:

Cookies and JavaScript should be enabled in your browser.



Our website and Virtual Hairstyler is designed to be viewed on all mobile, tablet (iPad) and desktop devices.


Screen Size

Please make sure your monitor is set to the correct size to ensure that you can see and access all features of the site.


If your question or problem is not listed here then please feel free to contact us at: with your registered email address or username so that we can assist you.

We also recommend taking a look at our guided tour. Click here to view the step-by-step video!


Virtual hairstyler

Face shape quiz

Hairstyle consultations