It's quite easy to upload a photo to the Virtual Hairstyler but to do so you must first be a member.
If you are not already a member then you can register for an account here: https://www.thehairstyler.com/signup.
To upload your photo simply follow these easy steps:
If you have any trouble uploading your photo then please send us an email with your username and photo attached and we will happily add your photo to your account.
To address privacy concerns, all photos are kept in a secure, password protected area which only the member has access to.
In regards to the photos that you upload to the Virtual Hairstyler to use while looking for a new hairstyle, these cannot be seen by anyone else.
First, please make sure that you have uploaded your photo to the Virtual Hairstyler. You can confirm that your photo is uploaded to the Virtual Hairstyler by clicking on the Choose Photo from the top menu in the Virtual Hairstyler.
If your photo is not there then please try uploading your photo.
If you still cannot see your photo after uploading it to the Virtual Hairstyler then please try the following:
If you have a Zone Alarm firewall installed please use the following instructions to adjust your settings:
If you still cannot see your photo in the Virtual Hairstyler after following these steps then please contact us via email.
With a membership you can upload up to 50 photos to your account. This means that you can switch between photos, for example, one of you with glasses and one without. You can also change your photo at anytime.
Up to 50 photos can be uploaded at a time. When 50 photos have been added simply delete any unwanted photos to make room for more.
To view your photo with the hairstyles please follow these easy steps:
Please remember that if some of the individual hairstyles do not fit your face correctly when you are viewing them that you can adjust your photo for each style using the sizing tools in the Transform menu.
To ensure that the hairstyles sit well with your photo, we recommend that you upload a photo that closely follows the guidelines on our photo specifications page and that you use our photo editor to make sure your photo is positioned and aligned correctly.
For step-by-step instructions for using our photo editor please see this FAQ.
We also provide sizing tools directly below your photo in the Virtual Hairstyler so that you can easily make adjustments to the position and size of your photo as you look at different hairstyles.
If you still find that you cannot get the hairstyles to sit correctly after trying these suggestions then please send an email with your email to our friendly customer service department and we will happily help you make any adjustments to your photo so that you can receive the benefits of your membership.
For the best results, we recommend that you make sure you upload a head and shoulders high quality photo of yourself, similar to the picture below, that also meets the following guidelines:
For more examples of what makes a great photo, visit our photo specifications page.
To be able to upload your photo it needs to be in a JPG format and the size should be less than 1 MB.
If your photo is too big please try taking it or scanning it at a lower setting, adjusting the size in a photo edit program, or using one of these free online image resizing tools.
Please remember that the better quality photo you upload, the better you will look with the different hair styles and colors.
If you have any trouble uploading your photo or reducing the size then please email our friendly customer service department and we will happily assist you.
To delete any photo uploaded to the Virtual Hairstyler please use these easy steps:
If you're having trouble loading your uploaded photo can you please make sure that you have done the following:
Most loading issues are caused by the size of the photo being uploaded. To correct the problem we recommend making sure that your photo is as small as possible. This will allow your photo to load more quickly and make it easier for you to view the hairstyles with your photo.
If your photo is over 1 MB then we kindly ask that you please use these tools to make your photo smaller:
If at anytime you have trouble resizing your photo then you can email us at info@thehairstyler.com and we will be more than happy to assist you.
To use your uploaded photo to view the hairstyles instead of the virtual model please follow these easy steps:
If your photo is too large then you can use our photo editor to shrink down your photo and align it correctly so it is the right size to view with the hairstyles.
To adjust your photo using our photo editor please use these instructions:
As well as being able to use the photo editor at anytime to adjust your photo, you can also use the sizing tools under the Transform menu in the Virtual Hairstyler to adjust the position or size of your photo when looking at any hairstyle.
If your question or problem is not listed here then please feel free to contact us at: info@thehairstyler.com with your registered email address so that we can assist you.
Your suggestions and ideas are important to us.