The hairstyles and colors don't look realistic. What should I do?

The hairstyles and colors will look best on a photo with a white background where you are facing front on. To see more about our photo guidelines please visit our photo specifications page.

Photo specification example

You can also use the adjustment options in our photo editor to correct the brightness, red, green and blue offsets of your photo to ensure the color of your photo looks as realistic as possible.

Photo adjustment slider

We also recommend that your monitor is set to at least 16 bit color mode (thousands of colors) and that the contrast and brightness on your monitor is set accurately so that the colors displayed by your monitor are realistic. We highly recommend you set your color mode to 32 bit.


If your question or problem is not listed here then please feel free to contact us at: with your registered email address or username so that we can assist you.

We also recommend taking a look at our guided tour. Click here to view the step-by-step video!


Virtual hairstyler

Face shape quiz

Hairstyle consultations