Side faq

 

 

 

 

 

 


I cannot see the hairstyles. What do I do?

To view the hairstyles please try the following:

 

 

  1. Make sure your browser is enabled to accept cookies and sessions. This is a default setting in your browser.
  2. Try deleting the cookies from your computer and clearing your browser's cache. This will make sure your browser is loading the latest page available.
  3. Use one of these browsers: Chrome, Mozilla Firefox, Microsoft Internet Explorer or Safari.
  4. Ensure your firewall is not preventing you from loading your photo. If it is then you will need to configure your firewall so it will accept cookies and flash/ActiveX downloads from our website address. Please click on your firewall and enable the firewall to allow TheHairStyler.com permission or follow instructions from your firewall's manual.

If you still cannot see the hairstyles on the site after following these steps then please contact our friendly customer service department via email with your username, the version of flash you are using and the type of browser you are using.

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The hairstyles and colors don't look realistic. What should I do?


The hairstyles and colors will look best on a photo with a white background where you are facing front on. To see more about our photo guidelines please visit our photo specifications page.

 Photo specification example

We also recommend that your monitor is set to at least 16 bit color mode (thousands of colors) and that the contrast and brightness on your monitor is set accurately so that the colors displayed by your monitor are realistic. We highly recommend you set your color mode to 32 bit.

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Will you add more hairstyles?


We add new hairstyles to the website every week. Our database of hairstyles is constantly growing. 

 

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How do I print the hairstyles?


To print the hairstyles please use these instructions:

 

  1. Go to the Virtual Hairstyler.
  2. Click on the Hairstyles tab in the menu to load the hairstyles.
  3. Click on the thumbnail of the hairstyle you want to print to make it active and to load it in the middle of the Virtual Hairstyler.
  4. Click on the Print icon located on your browser and follow the prompts from your computer.

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Can I save the hairstyles?


You can save the hairstyles by clicking on the Save button in the top right hand corner of the Virtual Hairstyler

 

To view your saved hairstyles please click on the Virtual Hairstyler menu, then click on Favorites.

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How do I view more/all of the hairstyles?


There are three ways to view the hairstyles on the website:

 

Through the Virtual Hairstyler:

  1. Click on the Hairstyles tab in the navigator from the top right hand side menu of the Virtual Hairstyler. This will give you a selection of the new hairstyles.
  2. On mobile devices, you can swipe left or right on the bottom hairstyle thumbnails to view more.
  3. Use the arrows at the bottom of the navigator to look through the styles pages.

For more hairstyles, or to narrow down your selection:

  1. Use the drop down menus in the Hairstyle Search box to choose your style, texture and length and then press Search.
  2. Your hairstyle choices will then load in the Hairstyles tab in the bottom navigator for you to view and try with your photo/the virtual model.

 

Through the Hairstyles main page :

  1. Go to the Hairstyles menu along the top of any page and choose a category from the options provided or visit our hairstyle categories page.
  2. To view any of the hairstyles on your photo or our model, click on the Hairstyle and this will then take you to the Hairstyle page with the Virtual Hairstyler, and load your chosen style.

Through the Hairstyles Search:

  1. Go to the Hairstyles menu along the top of any page and choose the Hairstyles Search option provided.
  2. Select any or all hairstyle categories by ticking the check boxes provided.
  3. Select your gender.
  4. Select any or all hairstyle attributes by ticking the check boxes provided.
  5. Choose to view either Celebrities or Salons (optional).
  6. Click the Find Hairstyles button.

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How do I view the men's styles?


To view our range of men’s hairstyles please use these instructions. 

 

In the Virtual Hairstyler:

  1. Click on the Hairstyles tab in the navigator from the top right hand side menu of the Virtual Hairstyler.
  2. Select your gender (Men) and press the Search button.
  3. On mobile devices, you can swipe left or right on the bottom hairstyle thumbnails to view more.
  4. Use the arrows at the bottom of the navigator to look through the styles.

From the Hairstyles Menu:

  1. Go to the Hairstyles menu along the top of any page and choose the Men's Hairstyles option.
  2. To see any of the hairstyles on your photo or our model, click on the Hairstyle and this will then take you to the Hairstyle page with the Virtual Hairstyler, and load your chosen style.

Through the Hairstyles Search:

  1. Go to the Hairstyles menu along the top of any page and choose the Hairstyles Search option provided.
  2. Select any or all options from the hairstyle categories  ticking the check boxes provided.
  3. Select Mens as your gender.
  4. Select any or all hairstyle attributes by ticking the check boxes provided.
  5. Choose to view Celebritiy or Salon (Optional).
  6. Click the Find Hairstyles button.

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How do I view the women's styles?


To view our range of women’s hairstyles please use these instructions. 

 

In the Virtual Hairstyler:

  1. Click on the Hairstyles tab in the navigator from the top right hand side menu of the Virtual Hairstyler.
  2. Select your gender (Women) and press the Search button.
  3. On mobile devices, you can swipe left or right on the bottom hairstyle thumbnails to view more.
  4. Use the arrows at the bottom of the navigator to look through the styles.

From the Hairstyles Menu:

  1. Go to the Hairstyles menu along the top of any page and choose the Hairstyle Categories option.
  2. Choose a category/length/texture from the options provided to look at the hairstyles.
  3. To see any of the hairstyles on your photo or our model, click on the Hairstyle and this will then take you to the Hairstyle page with the Virtual Hairstyler, and load your chosen style.

Through the Hairstyles Search:

  1. Go to the Hairstyles menu along the top of any page and choose the Hairstyles Search option provided.
  2. Select any or all options from the hairstyle categories  ticking the check boxes provided.
  3. Select Womens as your gender.
  4. Select any or all hairstyle attributes by ticking the check boxes provided.
  5. Choose to view Celebritiy or Salon (Optional).
  6. Click the Find Hairstyles button.

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How do I find non celebrity/salon hairstyles?


To find the non celebrity hairstyles, or to see our entire range of salon hairstyles, please follow these instructions:

 

The Hairstyles Search:

  1. Go to the Hairstyles menu along the top of any page and choose the Hairstyles Search option provided.
  2. Select any or all hairstyle categories by ticking the check boxes provided.
  3. Select your gender.
  4. Select any or all hairstyle attributes by ticking the check boxes provided.
  5. Choose to view Salon..
  6. Click the Find Hairstyles button.

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If your question or problem is not listed here then please feel free to contact us at: info@thehairstyler.com with your registered email address oso that we can assist you.

 






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