The following are some common Virtual Hairstyler issues and suggestions for correcting them. If you cannot see the Virtual Hairstyler, we suggest trying the following:
If the left and/or right side of the Virtual Hairstyler is cut off, restricting your access to the features of the program, then you will need to adjust your monitor settings.
You may also want to ensure that your browser is zoomed out. Find the view option in your browser and reset any settings, or reset your browser by clicking on the "View", "Zoom", "Reset" options or by holding down the "Crtl" key on your keyboard and then pressing the "0" (zero) key.
If you still cannot see the Virtual Hairstyler after trying these suggestions then please contact us via email with your username, the version of flash you are using and the type of browser you are using.
If your question or problem is not listed here then please feel free to contact us at: firstname.lastname@example.org with your registered email address or username so that we can assist you.
We also recommend taking a look at our guided tour. Click here to view the step-by-step video!