Side faq

Can I cancel my membership? How do I cancel?

You can cancel your membership at anytime by following these steps:

1. Go to the My Account menu and choose the Edit My Profile option.

My account menu link

2. From there, scroll down to the Membership Activation section and click on the Deactivate My Account link.

Deactivate my account link

3. Press Ok to confirm.

Confirm cancel account

You will then be logged out of the site. If you wish to re-activate your account at anytime, please contact our friendly customer service department via email.


If your question or problem is not listed here then please feel free to contact us at: with your registered email address or username so that we can assist you.

We also recommend taking a look at our guided tour. Click here to view the step-by-step video!


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