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I cannot see the demo.
To view the Demo, please make sure you have the following:
- Clear your browser's cache. This will help to avoid viewing the cached page.
- Your browser needs to be enabled to accept Cookies and Sessions. This is a default setting in your browser.
- Mozilla Firefox, Microsoft Internet Explorer 4+, Netscape 4+ or Opera
- Macromedia flash 6+ needs to be installed to view the Hairstyles. If you don't have flash 6 installed, please download and install it. It will only take a few minutes.
- A firewall like "Zone Alarm" or "Norton Internet Security" may prevent the viewing of the hairstyles. If so, you will need to configure your firewall so it will accept flash downloads and cookies, flash/activeX downloads and our website address (www.thehairstyler.com and www.virtual-hairstyles.com). Click on your firewall and enable the firewall to allow thehairstyler.com and virtual-hairstyles.com permission.
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Which browser do I need to view this site?
This website should be viewed with Mozilla Firefox, Microsoft Internet Explorer 4+, Netscape 4+ or Opera.
Cookies and Javascript should be enabled in your browser for better viewing.
The web pages are designed for monitor resolution 800x600 or above, with a minimum of 256 colors.
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What exactly does your website do?
Our revolutionary computer hair imaging tool allows you to see what you look like with different hairstyles and colors. Is all works online, so you can view our website from anywhere, and anytime.
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What are the Photo Specifications?
You should send a head and shoulders high quality photo of yourself that meet the following guidelines:
- You should be looking directly at the camera against a plain white background without tilting your head.
- Your hair should be tied back and behind your ears, so your face and ears are well exposed.
- Your photo should be of normal size, clear, focused and well lit.
- Refer to the following photo.
To be able to upload your photo it needs to be in jpg, bmp, tif or gif format, which are standard and common digital photo formats.
The photo should be 2 megabytes max in size. The recommended size is between 200kb and 350kb. The photo should be at least 300 pixels wide. If your photo is too big, please try taking it or scanning it at a lower setting, or adjusting the size in a photo edit program.
If you are unable to save your photo in the correct format, please email it us and we will upload it for you.
The better quality photo you upload, the better you will look with the different hairstyles and colors!
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Can I upload more than one photo?
You can upload more than one photo (unlimited photos) of your family members and friends within your membership period. You can replace your photo at anytime.
You can only view one photo at a time.
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Where should I send my photo?
Please send us your photo via:
- Upload
If your photo is saved on your computer, please upload it from your Membership area.
- Regular mail
Please send your photo in an enclosed envelope to:
TheHairStyler.com
3/43 Heathcote Road
Moorebank, N.S.W - 2170
Australia
Make sure you write your first and last name on the back of the envelope.
The better quality photo you send us, the better you will look with the different hairstyles and colors!
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Do the hairstyles have different colors?
From blonde to black, there are 53 colors to choose from and view with each hairstyle.
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What makes TheHairStyler.com service different or better?
- No need to install difficult to use software on your computer
- The program works online with a simple internet connection. This means you can view yourself with the different hairstyles and colors anytime and from anywhere.
- Our service is ongoing from the date of registration, and you can view the hairstyles from your password protected area, 24 hours a day, 7 days a week!
- The hairstyles are realistic and are of the latest fashion.
- The hairstyle colors are realistic.
- Hairstyles, colors and consulting are updated by top hair stylists.
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Where do I start?
All you have to do is fill in the registration form and upload a photo. Then you will be able to view yourself with all available hairstyles and colors. It's that simple!
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Will you add more styles and colors?
We add new hairstyles every month. Our database of hairstyles and colors is constantly growing.
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Can I print the hairstyles?
Yes! The hairstyles and colors can be printed from a normal printer. The quality of the printed hairstyles depends on the quality of your printer.
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Can I email the hairstyles to my friends?
Yes, you can email the hairstyles with your own uploaded photo or a model photo to your friends by clicking on "Email your Style" when viewing the hairstyles.
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Can I save the hairstyles to my computer?
Yes, you can save the hairstyles with your own uploaded photo or a model photo to your computer.
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I am a registered user but cannot login.
To view the library of hairstyles and colors, please make sure you have the following:
- Clear your browser's cache. This will help to avoid viewing the cached page.
- Your browser needs to be enabled to accept Cookies and Sessions. This is a default setting in your browser.
- Mozilla Firefox, Microsoft Internet Explorer 4+, Netscape 4+ or Opera
- Macromedia flash 6+ needs to be installed to view the Hairstyles. If you don't have flash 6 installed, please download and install it. It will only take a few minutes.
- It is possible that you browser security settings have been set too high. To adjust them, please use the following instructions if you use Internet Explorer.
Open your internet browser and:
1. Click on tools.
2. Click on internet options.
3. Click on the "Privacy" tab.
4. Set the setting to "Medium".
5. Click Apply, and then OK.
- A firewall like "Zone Alarm" or "Norton Internet Security" may prevent you from login. If so, you will need to configure your firewall to accept cookies, flash/activeX downloads and our website address (www.thehairstyler.com). Click on your firewall and enable the firewall to allow thehairstyler.com permission.
If you have a Zone Alarm firewall installed, please use the following instructions to adjust your settings:
1) Open Zone Alarm.
2) Click on "Privacy".
3) In the "Main" tab, make sure the "Cookie Control" and "Ad Blocking" options are set to "Med."
4) Click on the "Site List" tab.
5) Add "thehairstyler.com" and make sure all of the options have a green tick.
6) Click on "thehairstyler.com" option, right click and select "Options".
7) Make sure that none of the boxes are ticked and press "Apply".
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I can't see the latest hairstyles.
Most hairstyles are viewable only from the members area.
Please clear the cache from your browser, and login again with your username and password.
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The hairstyles and colors don't look realistic. Why?
Please make sure that your monitor is set to at least 16 bit color mode (thousands of colors) and that the contrast and brightness on your monitor is set accurately so that the colors displayed by your monitor are realistic.
Click here to test your monitor settings.
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What is the cost?
The cost is a one time payment of US$14.95. This will give you a three month subscription to TheHairStyler.com.
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Will I be charged again?
No. Memberships' with TheHairStyler.com automatically expire after 3 months and can only be renewed by you.
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Can I pay via cheque/money order/other method?
At this point in time our only payment methods are with the following credit cards or through PayPal.
1. American Express
2. Visa Card
3. Bank Card
4. Master Card
5. Diner's Card
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What is the cost per month?
There are no monthly or future charges with TheHairStyler.com. We charge a one time fee of $14.95 US, which is charged at the time of registration.
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I am a salon owner can I use this program for my clients?
Yes, TheHairStyler.com program can be used in salons. For more information, please visit our salons page.
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How do I clear my Web browser's cache?
Internet Explorer:
1. Click on tools.
2. Click on internet options.
3. Delete files then click ok.
4. Close down your browser.
5. Open your browser again, go to our website and log in.
Once you have followed the above steps, please refresh your page.
For more information, please try this link:
http://support.lexis-nexis.com/lexiscom/record.asp?ArticleID=wg_cache
Mozilla/FireFox:
1. Click on tools.
2. Click on options.
3. Click on privacy (located in the left hand menu).
4. Click on cookies, and then clear.
5. Click on cache, and then clear.
6. Click on the OK button.
Once you have followed the above steps, please refresh your page.
AOL:
1. Click My AOL on the AOL toolbar.
2. Click on preferences.
3. Click on www.
4. Click on temporary internet files.
5. Click on delete files.
6. Click on the OK button.
Once you have followed the above steps, please refresh your page.
Netscape:
1. Click edit in the top pull down menu.
2. Click on preferences.
3. Click on the + sign in front of the word, advanced.
4. Click on cache.
5. Click clear memory cache, when the "?" dialog appears, click OK.
6. Click clear disk cache, when the "?" dialog appears, click OK.
7. Click OK again.
Once you have followed the above steps, please refresh your page.
Internet Explorer - MAC users:
1. Click Edit and select Preferences on the Internet Explorer menu bar.
2. Click the arrow beside Web Browser.
3. Click Advanced.
4. Click Empty Now.
Once you have followed the above steps, please refresh your page.
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How do I add my photo to the My Hair - Your Say feature?
To add your photo and styles to the "My Hair - Your Say" feature you must have a valid membership with TheHairStyler.com.
If you do not have a valid membership, please visit the registration page.
If you do have a valid membership, please log into your account and visit the "View Favorites" link and follow the instructions.
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How do I add comments to the My Hair - Your Say feature?
To add your comments and leave a rating for any of the styles in our "My Hair - Your Say" feature, please click on the picture of the style that you want to add your comment to and fill in the ratings box.
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