Website FAQ -

Need help with Take a look at the questions and answers below.

What is the cost?

For advice in regards to the current price of our premium membership, please visit our signup page.

A membership entitles you to:

  • Over 7,000 hairstyles, 50 hair colors and 35 highlights on your own photo!
  • Unlimited photo uploads.
  • Add virtual makeup, such as foundation, blush, eye shadow, eyeliner, eyelashes, lipstick and lip liner to your photo or our model.
  • Add makeovers to our Virtual Makeovers Gallery and Facebook.
  • Comment on blogs and the virtual makeovers gallery.
  • Ask questions in our Ask a Hairstylist section.
  • Print and email your makeovers.
  • Enjoy a professional hair consultation.

The premium membership lasts for 3 months. If you wish to continue to use the website after the initial 3 months you can do so by easily logging into your account after it has expired and following the renewal/payment prompts.

Our renewal memberships are for returning members only and the options are as follows:

  • 1 month subscription - US$4.95
  • 3 months subscription - US$7.95
  • 6 months subscription - US$9.95 does not automatically renew accounts or charge any monthly fees and leaves the choice of renewing up to you!

We also have a basic account which allows you to try our hair consultation and a limited version of our Virtual Hairstyler for free. There are no fees or charges involved with this account, and this account does not allow photo uploads or full access to all features of the site. If you have a basic account and would like to upgrade to a premium account, please log into your account and follow the upgrade prompts.


If your question or problem is not listed here then please feel free to contact us at: with your registered email address or username so that we can assist you.

We also recommend taking a look at our guided tour. Click here to view the step-by-step video!


Already a Member? Click here to login!

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