Website FAQ - Virtual Makeup

Need help with Take a look at the questions and answers below.

How do I match up my face so that I can try the makeup features?

To adjust or match your face, eyes and lips to use the makeup on your photo/model please use these instructions:

1. Go to the Virtual Hairstyler.

Virtual hairstyler menu link

2. Click on the Edit button on the left hand side of the Virtual Hairstyler to bring up the photo editor wizard.

Edit photo icon


3. Select the outer corner of your left eye.

Select left eye

4. Press the Next button.

Next button

5. Select the outer corner of your right eye.

Select right eye

6. Press the Next button.

Next button

7. If necessary, adjust the size of your photo in the guideline using the Photo Controls provided.

Photo controls

8. Click the Next button until you get to step 3.

Continue button

9. If necessary, use your mouse to make sure the circles outline your ears and jawline. This will ensure the foundation applies correctly to your face shape.

Face shape adjustment circles


10. Click the Next button until you get to step 5.

Continue button

11. If necessary, use your mouse to make sure the circles line your eyes as shown. This will ensure the eye shadow, eyeliner and eyelashes apply correctly to your eyes. Click Next.

Eye adjustment circles

12. To use the lipstick and lip liner features, please use your mouse to outline your lips.

Lips adjustment circles

13. Press the Apply button.

Save settings button

14. Click on the options provided in the Makeup box on the left of the Virtual Hairstyler to try the makeup features. For step-by-step instructions, see this FAQ.

Makeup icon




If your question or problem is not listed here then please feel free to contact us at: with your registered email address or username so that we can assist you.

We also recommend taking a look at our guided tour. Click here to view the step-by-step video!


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