Website FAQ - Virtual Hairstyler Photo

Need help with Take a look at the questions and answers below.

I have uploaded my picture. How do I edit/align/make changes to it?

To adjust your photo using our photo editor, please use these instructions:

1. Make sure you have your photo selected (click on your photo from the hairstyle strip at the top of the Virtual Hairstyler).

Active photo

2. Click on the Edit button on the left hand side of the Virtual Hairstyler.

Edit photo icon

3. Select the outer corner of your left eye.

Select left eye

4. Press the Next button.

Next button

5. Select the outer corner of your right eye.

Select right eye

6. Press the Next button.

Next button

7. Choose your face shape from the drop down provided.

Face shape drop down menu

8. If necessary, adjust the size of your photo in the guideline using the Photo Controls located at the bottom of the photo editor.

Photo controls

9. Click the Next button.

Continue button

10. Make sure your photo fits with the example hairstyle. If it doesn't, make further adjustments using the photo control tools. You can hide the hairstyle example by clicking on the Hide Hair button. When your face fits with the hairstyle, click the Next button.

Hide hair button

11. If the color or brightness of your photo needs adjusting, use the sliders provided and then click Next.

Photo adjustment slider

12. Use your mouse to make sure the circles outline your ears and jawline and then press Next.

Face shape adjustment circles

13. Use your mouse to make sure the circles outline your neck and shoulders and then press Next.

Shoulder adjustment circles

14. If you wish to use our eye makeup feature, please use your mouse to outline your eyes.

Eye adjustment circles

15. If you wish to use our lipstick feature, please use your mouse to outline your lips.

Lips adjustment circles

16. Press the Apply button.

Save settings button

As well as being able to use the photo editor at anytime to adjust your photo, you can also use the sizing tools under your photo at the bottom of the Virtual Hairstyler to adjust the position or size of your photo when looking at any hairstyle. If you can't see the control panel, put your mouse over your photo and the control panel will appear.

For a step-by-step guide to adjusting your photo, click here to take a look at the video tour of our Virtual Hairstyler!


If your question or problem is not listed here then please feel free to contact us at: with your registered email address or username so that we can assist you.

We also recommend taking a look at our guided tour. Click here to view the step-by-step video!


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