Side faq

What are your policies and terms and conditions?

To view our policies and terms and conditions please visit this link:


If your question or problem is not listed here then please feel free to contact us at: with your registered email address or username so that we can assist you.

We also recommend taking a look at our guided tour. Click here to view the step-by-step video!


Virtual hairstyler

Face shape quiz

Hairstyle consultations