Website FAQ - My Membership

Need help with Take a look at the questions and answers below.

My profile details show up in search engines. How do I keep them private?

To stop your profile details from being indexed in search engines please use these instructions: 

1. Go to the My Account menu and choose the Edit My Profile option.

My account menu link

2. From there, scroll down to the Search Engine Indexing section and press the radio button next to No to stop your profile from being indexed (please note that by default, all accounts are set to no automatically). If you do want your profile indexed then press Yes.

Search index option

3. Go to the bottom of the page and press the Update button.

Update details button


If your question or problem is not listed here then please feel free to contact us at: with your registered email address or username so that we can assist you.

We also recommend taking a look at our guided tour. Click here to view the step-by-step video!


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