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Miscellaneous Questions

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  • Hi, I urgently need help please! My hairdresser straightened (chemically) my very curly hair about 2 years ago. A few months down the line I realized the mistake I had made and desperately wished for my curls to come back. I asked a different hairdresser to cut my long hair into a Chinese bob. The hair in my neck started curling again but for the rest of my hair it was still straight. My hair has grown again to shoulder length and is in a total mess because every second day I blow wave and sometimes hot iron my hair. Is it at all possible that my natural curl will return after a while? And what can I do in the meantime to get my hair in a better state? Can you please advise on a better shampoo and conditioner and something that I can use on my hair to repair all the damage I've caused?

    Hi, your hair will take time to grow back into its natural state depending on how quickly it grows. Your best option is to have regular trims every 4-6 weeks, this way the hair that was chemically treated will be trimmed away allowing your natural hair to grow through. Use a deep fortifying treatment to maintain healthy hair as well as a shampoo and conditioner specifically for chemically treated hair. I recommend having your hair assessed in a salon by a hairstylist to find out what is best suited for you. Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: redridinghood // Added: 15th September 2009

  • I have a cut on my head so how can I grow hair on that cut?

    Hi. If you have a cut your head and you have a scar it is possible to grow hair on your scar, however it depends on the depth of the cut. Ask your hairstylist to take a look at your scar and give you more specific advice. Kind regards, THS Hair Consultant.


    Question from: azim // Added: 13th September 2009

  • Hi. On the suitability, what does under 21 mean? Can an 18 year old wear the style?

    Hi, under 21 means that the style is most suitable for anyone under 21. That means that an 18 year old can wear it. Kind regards, THS Hair Consultant.


    Question from: Alyssa // Added: 19th October 2009

  • Hi! I have very thin hair and it's about to my shoulders. I want something completely different and I can't decide between cutting it to below my ears or letting it grow out and getting hair extensions to make it thicker. I also wonder about color. My natural hair color is a dirty blonde, but I was thinking about dyeing it darker and getting some blonde and red highlights. What should I do?

    Hi. I think you might find some great new hairstyles through our hair consultation: http://www.thehairstyler.com/hair-consultation. Also, if you're thinking of changing your hair color to dark check out the tips and advice in "Dark Hair: Six Reasons it'll Knock Their Socks Off." It's a great article and you should find it really helpful. Kind regards, THS Hair Consultant.


    Question from: bzwhit09 // Added: 17th November 2009

  • Hi, I have curly hair about medium length and have a diamond face shape. I don't like having a lot of width on the sides of my face and would like to blow dry and use a curling iron or flat iron every other day. Would that damage my hair? Thank you. Paige

    Hi Paige. Using heat protection products before and after styling your hair with a blow-dryer or curling iron should help reduce damage to your hair. However you should ask your hairstylist to take a look at your hair and offer you some specific advice as the condition of your hair will also affect the rate of damage caused by heat appliances. Kind regards, THS Hair Consultant.


    Question from: paigebrown // Added: 23th November 2009

  • I was wondering what the best type of hairspray and also heat spray is, and I want to do something different with my hair but I don't know what to do? It's naturally wavy but I straighten it a lot, but recently my split ends were so bad from straightening it that I had to cut three inches off my hair. I like short hair but want long hair to curl it for formals and homecoming. It is a little longer than shoulder length, just a little, and I have a super round face! Thanks so much!

    Hi, the best hairspray and heat spray is the kind that is suited to your hair type. If you have fine hair, for example, look for hairspray and heat spray products that are designed to work with fine hair. As for a new type of style, have you used our hair consultation yet? It will allow you to choose your current length, face shape etc and then suggest hairstyles that will suit you. You can find it here: http://www.thehairstyler.com/hair-consultations. Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: user-1632016 // Added: 05th August 2012

  • I have a lot of questions actually. 1) Is it bad to shampoo your hair everyday? 2) I have short straight hair about Justin Bieber's length and I want to put it up with a natural look, any product suggestions? 3) What are good affordable salons in New York City? 4) When I get a haircut should I thin my hair or leave it thick if I want my hair up like Justin Beiber?

    Hi, thank you for your questions! To answer them: 1) Shampooing every day can strip away the natural oils in your hair, but how good or bad that is all depends on your own individual hair. If washing every day doesn't dry your hair out or make your hair hard to handle then it's find to wash it every day. If washing every day does make it hard to style or control your hair then wash every 3 days instead. 2) The products you'll need will all depend on your natural hair texture and what it works best with. See a hairstylist who can look at your hair in person and make some recommendations. 3) See our salon listings: http://www.thehairstyler.com/salons. 4) Again, seeing a hairstylist in person is the best way to get your answer. They can look at the natural texture and thickness of your hair and let you know if it will need to be thinned or left alone to achieve the hairstyle that you want. I hope I've helped! Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: tzhou1994 // Added: 21th July 2012

  • Hi, please help me understand 1) my face shape. It looks like oval/oblong. 2) I tried the perfect hairstyle consultation but I have no idea what skin color to put. I was told that I have a cool skin (between ivory and olive with green undertone). It looks a bit sallow sometimes. What should I chose? Thanks a lot.

    Hi, the following will help you to work out your face shape and skin tone. 1) Face shape: http://www.thehairstyler.com/features/articles/hairstyles/face-shape-quiz 2) Skin tone: http://www.thehairstyler.com/features/articles/hair-color/choosing-your-skin-tone-and-enhancing-your-hair-color. Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: d // Added: 06th July 2012

  • I am 52 and my hairline is receding BADLY due to hormonal changes and stress. I need a hair style that will suit me with no bangs, I look terrible in bangs. I always had great hair but now it has no lift --even using a volumizer. It is pretty thick but just having this receding hairline on the sides. When I wear it off my face, it is less noticeable but then my wrinkles show! This aging is really stressing me out. I have copper gold hair with highlights and it is medium length now. It gets a wavy frizz unless I blow-dry and even then not too good these days. I was thinking of cutting it really short---which I wore for 10 yrs in the 80's, but want to be stylish and hip still. Don't want to turn into a middle age woman. HELP!

    Hi, it sounds like you could benefit from our Find My Perfect Hairstyle consultation. It can be found at this link: http://www.thehairstyler.com/hair-consultation and will ask you questions based on your own personal attributes to help work out what is the right style for you. After you've used the consultation, try on some of the recommended styles using your photo so that you can get an idea of how you might look, and so that you know for sure that the style won't age you. Good luck! Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: fschorr // Added: 04th June 2012

  • Hi TheHairStyler.com, I just wanted to ask how to upload a photo here.

    Hi, to upload your photo simply follow the easy steps outlined in our FAQ: http://www.thehairstyler.com/website-faq-virtual-hairstyler-photo-upload. Kind regards, Katie Summers - THS Customer Support.


    Question from: eve_tearm // Added: 04th April 2012

  • I want to know my face shape- what do you think?

    Hi, if you're confused about your face shape then I recommend taking our easy face shape quiz at this link: http://www.thehairstyler.com/features/articles/hairstyles/face-shape-quiz. It will ask the questions about your face that only you can answer to help work out what is the correct shape. Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: Cheryl // Added: 09th January 2012

  • Hi, could you tell me my face shape and what cut is good for me? Would anything below the shoulders and feathered be good? I need help.

    Hi, if you're confused about your face shape then I recommend taking our easy face shape quiz at this link: http://www.thehairstyler.com/features/articles/hairstyles/face-shape-quiz. It will ask the questions about your face that only you can answer to help work out what is the correct shape. After you know what your face shape is, I recommend using our hair consultation at this link: http://www.thehairstyler.com/hair-consultation. Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: nevada // Added: 23th December 2011

  • I think I have a triangular face. I couldn't decide so I tried on hairstyles in all categories. Oblong and Triangular hairstyles seemed to work best on my face. Since my face is so angular I thought I might be a square. However the hairstyles for the square face didn't work out as well. What do you think my face shape is?

    Hi, if you're confused about your face shape then I recommend taking our easy face shape quiz at this link: http://www.thehairstyler.com/features/articles/hairstyles/face-shape-quiz. It will ask the questions about your face that only you can answer to help work out what is the correct shape. Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: Debra // Added: 24th November 2011

  • Hi, I'm not sure exactly what shape my face is as a couple seem to fit. And I'm not too sure on colouring. I want to colour my hair but have no idea what hair colour or style will suit me. - Confused.

    Hi, based on the two photos in your account, your face shape looks oval (due to the shape and length). Because your hair is not completely pulled off your face so that I can see your entire shape, however, this is just an estimate based on the outline and length of your face that I can see. I noticed you have filled in our hair consultation and recommend that you fill it again using oval as your face shape. This will give you hairstyles that will suit, and will also give you advice on what hair colors will suit your complexion. Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: she-devil // Added: 01th September 2011

  • Hi Serah, Thanks so much for answering my question so quickly regarding my face shape, though now I'm really lost as I did the measurements after posting the question and from what I read a square is roughly the same each way? My forehead is 12cm, cheeks 13cm, jaw 11cm and length is 19cm.. Is it possible I could be oblong? The photos were quite unclear sorry, but I have uploaded another that I hope is better if there is any chance you'd have a minute to look again! Thanks so much for your help, it's amaxing how hard it is to pick our own face shape! Kindest Regards again, Kae :)

    Hi Kae, great to hear from you again. After taking a look at the new photo in your account, I can confirm that I agree that your face shape is oblong. It looked very square in the last photo I saw (the one where your hair is out around your face), but now after seeing the photo where your hair is pulled back and the outline of your face is clearly visible, it definitely looks oblong. Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: Keira // Added: 26th August 2011

  • Hi there, it seems to be the million dollar question - what is my face shape?! I thought maybe heart shape, but am really torn after trying to work it out, now totally confused! Any help kindly appreciated :) Kae.

    Hi Kae, after looking at all three different photos in your account, I would say your face shape is closer to a square. You have wide cheekbones, like a heart face, but your chin area is more solid and square in shape. It can be difficult when deciding on a face shape, especially when your features match to various different shapes, but the key is to choose the shape that shares the majority of your features. In your case, the wide cheeks and square jawline/chin put you closer to a square shape. Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: Keira // Added: 22th August 2011

  • Hi, can you help me with my face shape and a hairstyle that is appropriate with the following attributes: 1. Over 45 years old. 2. Thick and curly hair. 3. Large frame and weight. Susan

    Hi Susan, based on the photo in your account, I would say that your face shape is oval. To find styles that will match an oval face shape, your age, your thick curly hair and your frame and weight, please use our hair consultation - http://www.thehairstyler.com/hair-consultation. Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: Susan // Added: 19th August 2011

  • I can't seem to figure out my face shape. I've gone between round, oval, and heart. my pics can be found at: http://www.thehairstyler.com/optimizer/galleries/4039/photos.

    Hi, it can be confusing choosing a face shape, especially if you do find that your face shape matches numerous different shapes. One tip to remember is to choose the face shape that has the higher number of characteristics that are most similar to your face. As requested, I've looked at your photos and I believe that your face shape is oval. This is because your face is slightly longer than it is wider and it is oval/round in appearance. If your face was round then it would be of equal width and length and a lot shorter in appearance. And if it was heart then your chin would be pointer. I hope I've helped. Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: Ben // Added: 30th July 2011

  • I can't get a picture to upload, it always says too big, what do I do?

    Hi, if your photo is larger than our file limit then you can easily reduce the size using this free resizing tool: http://www.picresize.com/ or you can send the photo to info@thehairstyler.com and we can resize the photo for you and then add it to your account so that you can receive the benefits of using your membership. Kind regards, Katie Summers - THS Customer Support.


    Question from: jane // Added: 02th February 2011

  • How do I cancel my account?

    Hi. You can cancel your account by selecting the "Edit My Profile" option in the "My Account" menu at the top of any page. From there, scroll down to the "Membership Activation" section and click on the "Deactivate My Account" link and then press "Ok" to continue. You will then be logged out of the site. If you wish to re-activate your account at anytime, please contact our friendly customer service department. Kind regards, Katie Summers - THS Customer Support.


    Question from: gvega // Added: 06th January 2010

  • How do I unsubscribe?

    Hi, please take a look at our help page. http://www.thehairstyler.com/website-faq. You'll find instructions about how to unsubscribe there. Thanks. Kind regards, Katie Summers - THS Customer Support.


    Question from: cornell // Added: 21th December 2009

  • Hi, two questions. First one, my hair is ridiculously frizzy and dry. I have tried loads of different products, styles and cuts but nothing seems to help. Is there anything I can do? Second question, I have dark blond really light brown colored hair and have never dyed it before. I really want to dye it bright rich orange like the girl from Paramore in their video Ignorance. I was wondering what the best thing would be to do when dying it and if I would need to bleach it and how much damage it would do in the long run. Thank you.

    Hi, did you know that shampooing the hair too much can cause the hair to frizz? Try washing your hair once a week for a while to allow the natural oils coat the hair. Also, be sure to use a leave-in conditioner often to help keep the hair tangle-free and moisturized. In regards to having your hair colored, it is best you make an appointment with a hairstylist so they can assess your hair and give you the best options to achieve your desired color. Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: hannah // Added: 28th November 2009

  • How do I delete my picture in my profile?

    To remove your picture from your profile page you will need to upload another picture to replace your photo. You can do this by clicking on the 'change photo' option that you are given when you put your mouse over the top right corner of your profile picture. Kind regards, Katie Summers - THS Customer Support.


    Question from: Betty // Added: 02th November 2009

  • How do I upload my own photo?

    Hi. Please take a look at our website FAQ. http://www.thehairstyler.com/website-faq. You'll find instructions about how to upload your photo there. Thanks. Kind regards, Katie Summers - THS Customer Support.


    Question from: graca // Added: 05th October 2009

  • How do I find my saved hairstyles? What do I go into?

    Hi, please open the Virtual Hairstyler and click on the love heart image on the left hand side and your favorites will then load in the navigator on the right. Thanks. Kind regards, Katie Summers - THS Customer Support.


    Question from: Adrienne // Added: 18th September 2009

  • I can't get the virtual makeover to work, there is nothing there.

    Hi Kathy, please take a look at our website FAQ for solutions to fixing your problem. http://www.thehairstyler.com/website-faq. Kind regards, Katie Summers - THS Customer Support.


    Question from: Kathy // Added: 09th September 2009

  • Hi, I recently went from long hair to a very short cut and I have discovered that I have a crown that is both extremely willful as well as off center by 2-3". I can't get any of it to go toward that point for a radius of 3" from the center. I tried the 'glue' the stylist sold me and that just seems to make it worse. Is there anything I can do to try to tame my hair? I feel extremely self conscious and embarrassed about it. Should I just wear a hat until my hair grows out again?

    Hi. Unfortunately a crown will always do what it wants to do. The best way to tame it is to style the hair in the direction it grows. The more you try and go against the growth of a crown, the messier and more unsettled your hairstyle will look. You also need to use products that are lightweight like hairspray. These will help prevent the crown sitting too flat- which can make it more obvious. Hope that helps :) Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: Janet // Added: 12th August 2009

  • Hi! I'd like my hair to grow a certain length. Is there a way to make it grow faster (without having to get it cut)? Can you help me? Karen

    Hi Karen, that's a great question - one that most of us can identify with I'm sure! The best way to encourage your hair to grow is actually by trimming it every 6-8 weeks. This will help your hair to grow longer and healthier. Also, a healthy diet encourages the hair to grow quickly; and most importantly, patience is essential so hang in there! Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: karen // Added: 04th August 2009

  • I just bought a blow-dryer that has both a nozzle and diffuser attachment. What are they for? Barry

    Hi Barry, the nozzle attachment is designed to help smooth the hair out while using your blow-dryer and a brush, and the diffuser is designed to help scrunch your hair into waves or curls and can also help to enhance your curls. Kind regards, Sarah Koessler - THS Hair Consultant.


    Question from: barry // Added: 04th August 2009

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