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I had blonde hair and my roots grew out so I went to my stylist for a touch up and she used a color to try to lighten my roots, and although it went light, it also went real brassy/orange looking. She tried a beige toner and a violet toner, but it didn't work, so a few days later I came back in and she foiled in some bleach to break up the brassiness, which did work, however it was still too orange for me so a friend suggested using Shimmer Lights shampoo. I did and it left some purple/gray in the lighter parts of my hair. How do I get rid of this? Norma

Hi Norma, when you use color shampoo to tone your hair there is always a chance things may not go your way and it sounds to me like the purple tones in your hair may have been caused by too much toning from the Shimmer Lights shampoo. This can sometimes happen and can easily be fixed with a few washes from a different shampoo. If this doesn't fix your color, I would suggest going back to your hairstylist so that she can take a look at the current tone, texture and elasticity of your hair in person and advise you on the right products to get the best results. I hope I have helped. Kind regards, Paola Fioramonte - THS Hair Consultant.

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