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General Hair Questions

Tags: hair accessory hair face shape hair length hairstyle

  • Hi! I'm planning to cut my hair short but I need to know if my face is indeed an oval shape. Can you please confirm by looking at my picture?

    Hi, thanks for your question. I've checked your photo as requested and can confirm that your face shape is oval. Enjoy your new haircut! Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: Dennis // Added: 31th July 2014

  • Hi, my hair is a little damaged from straightening it. I wanna get it relaxed, but before I do I wanna repair my hair so its not damaged. How can I get it repaired faster?

    Hi, the best advice I can give about repairing damaged hair is to use a very good shampoo and conditioner made specifically for damaged hair, to use a heavy treatment in your hair once a week, and to try a moisturizing creme every day. If you can, try to lay off the heat styling and chemical products (such as hair color etc) for a while too. For more advice and tips about treating damaged hair please see our damaged hair article: http://www.thehairstyler.com/features/articles/hair-care/hair-care-advice-damaged-hair. Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: jae // Added: 10th November 2009

  • I have fine thin naturally wavy hair. I have it colored and trimmed every 8 weeks. I have been growing it out for about a year now which is currently shoulder lenghth. Here is my question, I am really struggling with my hair breaking! If I pull my hair up or back in ANYTHING, it breaks. I use both shampoo and conditioner for damaged hair. Is there anything I can do to thicken and strenghten my hair?

    Hi, the best advice I can give about stopping the breakage is that you will need a very good shampoo and conditioner designed to limit hair breakage (check with your salon or your local supermarket), a heavy treatment that can be applied to your hair once a week, and a moisturizing creme that can be applied every day. Also, when styling with heat appliances always use heat protection products and try to limit heat styling as much as you can. Hair that breaks needs lots of TLC and nourishment so a good hair care routine that is followed regularly will help. For ideas, check out this article: http://www.thehairstyler.com/features/articles/hair-care/daily-hair-care-routine-in-six-easy-steps. Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: Mitzi // Added: 14th January 2011

  • Hi, I am a member here. I want virtual hairstyle for men but could not find any. Please help me. Thank you.

    Hi, to view our range of men's hairstyles, please visit our FAQ page which has instructions with step-by-step images: http://www.thehairstyler.com/website-faq-view-mens-hairstyles. Thank you. Kind regards, Katie Summers - THS Customer Support.


    Question from: Janine // Added: 06th October 2011

  • I'm in desperate need of help. I have shoulder length kind of a straight/square, haircut - no layers. Have been coloring my hair for quite some time. My problem: very thick, dry, frizzy, bushy hair. Even after a couple of keratin treatments (home products - can't afford the sky high salon prices), my hair is not shiny nor smooth. There is no movement, and when I go to the beach, I'm ashamed to come out of the water because may hair becomes a ball of fuzz! Please help, short of shaving off my hair, I don't know what else to do. Thank You!

    Hi, the best advice I can give about looking after your hair and stopping the frizz is that you will need a very good shampoo and conditioner for dry/frizzy treated hair, a heavy treatment that can be applied to your hair once a week, a moisturizing creme that can be applied every day, and that when straightening your hair, you use a straightening product before and after any heat appliances. Also, try if you can to not blow-dry your hair everyday as this will dry your hair out even more and cause more frizz. Consistency is the key - keep using the treatments every week and you should see an improvement. Hope this helps. Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: ani_alvarez // Added: 13th June 2012

  • I recently bleached my hair about 5 months ago from burgundy to platinum blonde, amazingly my hair didn't fall out because I bleached it a lot. Last month I tried to go lighter and my hair started falling out where my roots ended. My hair is very unhealthy and has broken off so much in the back that it is only about 2 inches long. I have naturally wavy and thick hair. I need to get it cut short but I want to grow it out fast. The front is still medium length. What do I do?

    Hi, unfortunately there are no miracles for undoing the damage that has already been done to your hair. The best advice I can give about looking after your hair is that you will need a very good shampoo and conditioner for chemically treated hair, that you should try a heavy treatment in your hair once a week and a moisturizing crEme every day. Try not to color your hair as often and try to give your hair a little holiday from chemicals. There is nothing that can be done to make your hair grow faster as it will grow at its own rate regardless of what products are applied to your hair. I also recommend seeing a hairstylist in person who can see the damage up close and advise you about the right cut while growing your hair longer. I hope this advice helps. Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: user-1693916 // Added: 06th October 2012

  • I recently found a great new hairstyle and color on your website. I have a question though: will my hairstylist be able to make my hair look the same, especially in terms of its color? I really like how the color looks against my photo.

    Hi, since you can print your photo with your new virtual hairstyle and color, it's extremely hard for your stylist to misunderstand your request. Having said that, not all hairstyles are practical for all hair types, so your stylist will explain whether it's possible to mold your hair to the exact shape of the style you've found. In terms of color, these days most salons make their own. This means that getting one similar to what you are seeking should be quite simple. The exact color result does depend on the condition or your hair before coloring, however, (for example, if your hair is damaged and/or already colored the result could be different) so chat with your stylist about the expected color result before committing to the color change. Kind regards, THS Hair Consultant.


    Question from: susie // Added: 04th August 2009

  • I've been told I have lovely long dark brown wavy hair which goes into any style that I want it to. The trouble is it needs a good cut and I want to try some thing a bit different, maybe keep the length but have long layers put in? What do you suggest? Do you also have you any suggestions for color? I was wondering about having low lights put in. Maybe in different colored reds and browns. What do you think?

    Hi, I can tell you that there are almost endless possibilities with what you can do with long hair. Changing shapes, lengths, textures, and colors can make a person feel completely different, new, and refreshed. But here's the thing: before making any of these changes you need to consider important features such as you face shape, hair type, maintenance requirements, and of course your complexion, in relation to any color change. Without me knowing any of these details, I could be giving you the wrong advice, so I would suggest that you upload your photo to our website and try on all the different hairstyle and color combinations, starting with "wavy long" as your search criteria. Kind regards, THS Hair Consultant.


    Question from: ros // Added: 05th August 2009

  • Hi, I'm a bit confused as regards to my face shape. I measured it and would like a professional to determine the shape for me: Width of forehead: 17 cm. Width of cheekbones: 23cm. Width of jawline 24cm. Length of face: 20 cm. I'm guessing its a pear shape? Please help! I know that I can upload my pic but I do not wish to do so. Thanks!

    Hi Hanna, It does sound like you have a pear shaped face, or what is also known as triangular face shape. To be absolutely sure you should upload your picture to the website (when a photo is added to the Virtual Hairstyler, no one can see it but you) - that way you can see for yourself exactly what you are. To help you further, check out the face shape guidelines listed with our hair consultation (http://www.thehairstyler.com/hair-consultations). Kind regards, THS Hair Consultant.


    Question from: hanna // Added: 06th September 2009

  • Hi! I need serious help! My problem is that all of a sudden no matter what kind of conditioner I use or how long I leave it on, I just cannot get a comb through it! I even use a detangler to no avail. It looks almost like horse hair or something. Please help I don't want to have to cut it all off. Also, is there a way to put something like low lights in for winter instead of highlights? My hair gets really blond in the summer but kind of dingy looking in the winter. I just found this site and I LOVE it! It is just a blast and so packed full of information on every subject!

    Hi, to help you get a comb through your locks, try trimming the very ends to get rid off any split ends which may be causing it to tangle, hence finding it hard to comb. Also, try using a protein spray regularly to help keep it smooth. In regards to color, I recommend making an appointment with your hairstylist to have a professional consultation for having low-lights put through your hair. This way, they will be able to assess the condition of your hair personally to give you the best results. Kind regards, THS Hair Consultant.


    Question from: clarity // Added: 27th September 2009

  • I need help. I've been getting an itchy scalp and painful pimples on my head. What can I do to make them go away?

    Hi, I strongly suggest you make an appointment to see a trichologist (a scalp doctor) to examine your scalp thoroughly. This way they will be able to give you an accurate solution. I hope I have helped. Kind regards, THS Hair Consultant.


    Question from: agenao9704 // Added: 01th November 2009

  • I did the questionnaire and I'm still not sure what shape face I have. I think it is oval, triangular or square. Can you look at my picture and tell me? Thanks, Mary.

    Hi Mary, oval, triangular and square faces are all very different shapes so I can understand why you may be confused. As requested, I've looked at the photo in your account and can confirm that your face shape (based on the photo) is actually heart! Check out the characteristics in the following article: http://www.thehairstyler.com/features/articles/hairstyles/heart-face-shape-characteristics. Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: Mary // Added: 30th September 2012

  • Hello, can you please suggest some tips to make my hair grow faster? I need it to grow about 3 inches by December. Is it possible?

    Hi, unfortunately there are no miracle creams or lotions that will force your hair to grow faster or longer in a specific amount of time. The time it takes for your hair to grow is based on your own individual genetics and cannot be altered by any product or specific hair tips. The best thing that you can do is look after your hair with regular treatments and trims so that it stays healthy as it grows at its own rate. Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: user-1682615 // Added: 24th September 2012

  • Can you help? Early last year I had a course of chemotherapy for breast cancer, and I'm now taking anti hormone treatment to prevent its return. One of the side effects is hair loss & my hair was already fine. Do you have any advice to counteract this problem as I am advised that I need to continue the hormone therapy for 5 years!

    Hi, I suggest that you make an appointment to see a trichologist. They have the knowledge and expertise to examine your scalp and hair thoroughly, to assess any potential problems, and to give you the right advice for your situation. Good luck! Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: user-1678962 // Added: 20th September 2012

  • Hi! My hair is damaged and I wonder if I'm using way too many products. I try to be careful as much as I can with it. I only dye it every 2 or 3 months and never blow dry or wash it too often... still, my hair is incredibly damaged. Here is a list of the stuff I put on my hair: - Shampoo (of course), I wash my hair every other day and use just a little bit. - I use hair mask once or twice a week, and the other days I use conditioner. - A repairing product for damaged ends. - Another repair product spray for rest of my hair. - A leave in conditioner. In the days that I don't wash it, I put some hair oil in the ends to help control the frizz. Sometimes I wonder if this is way too much stuff to put on my hair and could be one of the causes of so much damage, even though I just apply a tiny bit of each. Thank you for your attention!

    Hi, thanks for your question. As you haven't specifically talked in depth about the kind of damage your hair is experiencing (is it dry, frizzy, breaking etc), I can't offer advice about that, but I can let you know that while it's important to use nourishing products regularly, it is also possible to overuse these products and cause damage to your hair. I recommend getting a good detox shampoo and adding that to your routine. It will strip out any residue from the products that you've been using and help your natural hair oils to balance out. I also suggest laying off the hair products when possible and giving your hair a break for a few days every now and then. If you're particularly worried about the damage, seek the advice of a hairdresser in person so that they can look at your actual hair, assess the damage and offer advice about what you can do. I hope I've helped. Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: satomi_masukami // Added: 26th August 2012

  • Hi, I have a very big forehead and I was wondering what's the best way to make it seem smaller? I have tried the side-swept bangs but my hair does not follow the style very well. Also, what would be the best way to grow out my hair? I have tried waiting it out but it seems like as time passes the less it grows.

    Hi, to flatter your forehead, side-swept bangs is a great option, but if they don't work well for you then you can also consider blunt bangs that cover over your forehead. Other options also include using a deep side hair part that will allow your hair to flow across your forehead when you style it. As for growing out your hair, the only option is to wait it out. No product will help to grow your hair faster. I hope I've helped. Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: eura18 // Added: 30th July 2012

  • I can't understand what type of a face I have. Could you please help me to find it out. Is it square or Triangular?

    Hi, if you're confused about your face shape then I recommend taking our easy face shape quiz at this link: http://www.thehairstyler.com/features/articles/hairstyles/face-shape-quiz. It will ask the questions about your face that only you can answer to help work out what is the correct shape. Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: Niro // Added: 23th July 2012

  • Hi, I am wondering what my face shape is and also which hairstyle and color is best for me.

    Hi, if you're confused about your face shape then I recommend taking our easy face shape quiz at this link: http://www.thehairstyler.com/features/articles/hairstyles/face-shape-quiz. It will ask the questions about your face that only you can answer to help work out what is the correct shape. I then recommend giving our Find My Perfect Hairstyle consultation a go. It can be found at this link: http://www.thehairstyler.com/hair-consultation and will ask you questions based on your own personal attributes to help work out what is the right style and hair color for you. Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: gulcan // Added: 02th July 2012

  • What shape is my face and what style and length do you think I would look good in? Also bangs or no bangs? Thanks Cindy

    Hi Cindy, if you're confused about your face shape then I recommend taking our easy face shape quiz at this link: http://www.thehairstyler.com/features/articles/hairstyles/face-shape-quiz. It will ask the questions about your face that only you can answer to help work out what is the correct shape. I then recommend giving our Find My Perfect Hairstyle consultation a go. It can be found at this link: http://www.thehairstyler.com/hair-consultation and will ask you questions based on your own personal attributes to help work out what is the right style for you. Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: Cynthia // Added: 30th June 2012

  • I am losing my hair in clumps of 10 to 20 strands of hair. What is the best product to use on my hair to help? I am now taking vitamins to help with this also...I added more vitamin B and biotin to my daily regimen. I have long, colored, wavy hair and I am 40.

    Hi, while some daily hair loss is normal, if you're concerned that you're losing more than expected, I suggest you make an appointment to see a trichologist. They can examine your scalp thoroughly to assess the hair fall and possible causes, they should also be able to give you an accurate solution and recommendation of products to use. Nowadays, there are lots of products marketed as being suitable for hair loss and hair fall. The only way to know if they are right for you is to give them a try. You might also like to try the tips in the following article: http://www.thehairstyler.com/features/articles/hair-care/hair-fall-and-hair-breakage-tips. I hope I have helped. Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: jcabfamily // Added: 05th June 2012

  • Hi, I have this problem about my hair. I want to make my hair straight again. I chemically curled my hair 2 weeks ago and I want to straighten it again. I just wanna ask how many months do I have to wait to have it straightened again? Do I have to wait months or not? Thank you.

    Hi, you don't have to wait months to have your hair straightened again, however, you do have to get your locks as healthy as possible as straightening is another chemical process which will weaken the strands and cause breakage. Use some nourishing hair treatments, and when you feel that your hair is as healthy and as strong as you can get it, get it straightened. Or you can blow-dry your hair straight for a couple months until you have grown a couple of centimeters out from the root, that way you won't have to apply straightening cream to your roots and risk further hair damage. Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: lhadykidnice // Added: 05th June 2012

  • Hi, I have fine-medium wavy, dryish fly away, medium length hair. I alternate between perming it and straightening it to get some control. It's better (more weight) for a few weeks after dying but I don't want to dye it too often - I would prefer to keep the greys hidden longer with streaks/highlights rather than putting dyes into my body. I use/try pricey salon products to try and get definition and style but it doesn't seem to make a lot of difference except if a lot of time is put into styling it which I simply can't do most days. My hair hates humidity, air conditioning and changes in temperature. Seems to be getting worse as I get older. I like a more casual style but also needs to be OK for business. Do I have to bite the bullet and go shorter?

    Hi, going shorter will give the illusion of thicker hair. You will also benefit from shorter hair as this will mean cutting off ends that are dry and broken. There are short hairstyles that are versatile enough to be worn in a business environment or as a low-fuss everyday style. Constant perming, straightening and coloring of the hair will dry out your locks, so if you still feel the need to go through with these chemical processes, it's best to not do them so often. Also remember to use a shampoo and conditioner for chemically treated hair. I recommend booking an appointment with a stylist so they can assess your hair personally and give you the best advice with a face to face consultation. I hope this has been helpful. Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: Catrina // Added: 13th May 2012

  • Hi all, I was wondering if you could help to find out my face shape. I am not sure if my face is oval or oblong. I think it is something in between! Could it be? Thanks a lot!

    Hi, if you're confused about your face shape then I recommend taking our easy face shape quiz at this link: http://www.thehairstyler.com/features/articles/hairstyles/face-shape-quiz. It will ask the questions about your face that only you can answer to help work out what is the correct shape. If you think you are between face shapes, go with the face shape that you share the most characteristics with. Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: youness // Added: 14th April 2012

  • Hi, my name is Christian, I'm a guy. Can you help me with my face shape and my hairstyle problem? I just recorded this lately: length = 8.5, cheekbone = 6, forehead = 5.15, jaw = 5. I believe that I have an oblong face shape. My hairstyle that I have is wavy. Can you help me?

    Hi Christian, if you're confused about your face shape then I recommend taking our easy face shape quiz at this link: http://www.thehairstyler.com/features/articles/hairstyles/face-shape-quiz. It will ask the questions about your face that only you can answer to help work out what is the correct shape. Measurements for faces can be unreliable as it's hard to accurately define where to start and end a measurement, so we suggest using easily identifiable features instead, and our quiz will ask you about those features. Once you know what your face shape is, use our hair consultation to find the right hairstyle: http://www.thehairstyler.com/hair-consultation Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: eve_tearm // Added: 04th April 2012

  • Hi, how do I define what is the hair color which is best suitable for me?

    Hi, if you're unsure about what hair color will suit you then I recommend giving our Find My Perfect Hairstyle consultation a go. It can be found at this link: http://www.thehairstyler.com/hair-consultation and will ask you questions based on your own personal attributes to help work out what is the right color for you. Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: Asa // Added: 19th March 2012

  • Hi, I don't really know which shape suits me and I can't make up my mind on which hairstyle suits me. Could you please help me? I like spiky casual hairstyles. I'm totally lost as there is a lot.

    Hi, it's looks like you have an oval face shape so quite a lot of styles will suit you. I recommend using our hair consultation again, this time entering oval as your face shape, and then trying on the recommendations given. The only true way to know if you'll like a style is to try it on your photo to see how it looks against your face. Good luck and have fun! Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: Kirti // Added: 13th March 2012

  • I am completely lost and confused now from looking at all hairstyles. My hair is fine, takes products to give it volume and lift. I'm not sure what shape my face is? I would like a shorter style with layers to give my hair lift. I also would like some highlights to compliment my complexion. I would say it's a light olive complexion? I like the blonde highlights but know the damage it can do. I like the tousled, messy, sexy look which can be scrunched, straight or curled. I usually just blow-dry my hair and go. I also would like some bangs because I have a widows peak. I cant seem to find the right hairstyle any suggestions?

    Hi, it's sounds like you already have a pretty good idea about what you want so I would suggest that you give our Find My Perfect Hairstyle consultation a go. It can be found at this link: http://www.thehairstyler.com/hair-consultation and will allow you to enter your skin tone, face shape, widows peak information (and lots more) and specify the texture and hair length etc that you are looking for. To narrow down your face shape, we have a great face shape quiz which is very easy to use - http://www.thehairstyler.com/features/articles/hairstyles/face-shape-quiz. After giving the consultation a try (you can use it as many times as you like), use the Virtual Hairstyler to try the results given on your own photo so that you can see firsthand what will and won't suit you. Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: wendy // Added: 20th February 2012

  • Hi, would you please help me to determine my face shape? I'd really like to cut my hair short in a pixie cut. I'm wondering if I could still wear glasses with that 'do. I'm 18 with nearly baby-fine hair, thin and fair-skinned. I'm also wondering if I could go copper or any shade of red. Or if it would look better short in a different color than my natural, which is a light brown. - Sherry

    Hi Sherry, if you're confused about your face shape then I recommend taking our easy face shape quiz at this link: http://www.thehairstyler.com/features/articles/hairstyles/face-shape-quiz. It will ask the questions about your face that only you can answer to help work out what is the correct shape. In regards to whether a pixie cut will suit you, it all depends on your face shape. As for hair colors, the best way to see if you'd look good in a certain color before dying your hair is to use our virtual hairstyler to try on red hair colors or whatever hair colors you think will look nice. If you haven't done so already, I also suggest that you try our Find My Perfect Hairstyle consultation. It can be found at this link: http://www.thehairstyler.com/hair-consultation and will allow you to select your personal attributes, such as your skin tone, face shape and whether or not you wear glasses and recommend hairstyles and hair colors that will suit you. Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: Sherry // Added: 23th January 2012

  • Hi, I have looked at the pictures and have taken the face shape quiz but it tells me different answers so I can't figure out what face shape I have. Can someone please help me out? Thanks.

    Hi, if you are answering the face shape quiz honestly and correctly (looking at your face in a mirror etc) then it will provide you with the right face shape. It works by taking into account all of your features and matching them to the most common face shapes. If you are getting multiple answers then it means that you are changing your answers every time you fill in the form. Please fill in the form once and choose the answers that most match or relate to your features and you will receive the right advice. Thank you. Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: Jonathan // Added: 05th November 2011

  • Hello, I have been trying to figure out what my face shape is. I think it is oblong or diamond but I don't know for sure. Can someone look at my pictures and tell me what face shape I have? Thanks :-D Jonathan.

    Hi, if you're confused about your face shape then I recommend taking our easy face shape quiz at this link: http://www.thehairstyler.com/features/articles/hairstyles/face-shape-quiz. It will ask the questions about your face that only you can answer to help work out what is the correct shape. Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: Jonathan // Added: 29th October 2011

  • I am working on uploading a better picture, but I need help with figuring out my face shape. All my life I've been told it's round, but now I'm starting to wonder if I'm more Oval or Heart. Can you help? Thanks!

    Hi, if you're confused about your face shape then I recommend taking our easy face shape quiz at this link: http://www.thehairstyler.com/features/articles/hairstyles/face-shape-quiz. It will ask the questions about your face that only you can answer to help work out what is the correct shape. Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: Lissa // Added: 19th October 2011

  • I am a brunette and have now had my hairdresser to permanently color my hair (brown) to cover the gray. I have also added a few beige blonde highlights. My hair is in good condition and I get it trimmed or cut every 8 weeks. Question: My hairdresser says she cannot perm my hair because of the highlights. What is your opinion? Can I get my hair permed? Thanks, Jeannie Hall

    Hi Jeannie, perming solution on top of the highlights and the permanent hair color will damage the hair, especially because the highlights are beige blonde. The peroxide used in them would be at least 40vol which is very high in PH, so then adding perming solution on top of that, which is a PH 15 (the highest), it will definitely break and snap your hair. That means that your hairdresser's advice against perming on top of your highlights and hair color is right. Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: Paula // Added: 12th October 2011

  • Hi, another person confused about face shape. I have assumed round, but my high hairline is throwing me off a bit. Thanks!

    Hi, if you're confused about your face shape then I recommend taking our easy face shape quiz at this link: http://www.thehairstyler.com/features/articles/hairstyles/face-shape-quiz. It will ask the questions about your face that only you can answer to help work out what is the correct shape. Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: Erin // Added: 24th September 2011

  • Hello, I'm another person in need of help determining my face shape. I think it's oblong but can you confirm this?

    Hi, I would say that based on your photo, you are closer to a diamond face shape. This is because the widest part of your face is your cheekbones, while your forehead and chin are both narrow. Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: Vanessa // Added: 03th August 2011

  • After looking at the diagrams for face shape, I need to make sure that I have picked the correct one. I think my face is oblong? Could someone please let me know.

    Hi, I have taken a look at your photo as requested and believe that your face shape is oval. Although it is similar to an oblong shape, your face is longer than it is wide and has a round hairline and chin, which makes it an oval shape. Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: Janice // Added: 20th July 2011

  • Please look at the hairstyle & color I selected. Is it correct for my skin color? The tips said: "A little moulding cream..." What is moulding cream?

    Hi, I have taken a look at your photo as requested and believe you have a ruddy complexion and suggest trying our hair consultation with ruddy selected (you have previously selected fair-cool) to see which hair colors are best for you. The haircut/style you have selected is suitable for your face shape (which is oblong) and I recommend searching for more oblong styles using the hair consultation. In regards to your question about moulding cream, moulding cream can be used an alternative to wax and has less of a glossy finish. It is perfect for creating soft curls, flicks, waves and soft up-styles without weighing the hair down and can be found where all good styling products are sold. Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: Tammy // Added: 19th July 2011

  • Hi, I have dry wavy hair so to improve the texture I have been getting them rebonded every 6 months for past 2 years. However now I want to outgrow that and return to my original hair texture. However my hair at hairline tends to be very dry and frizzy. I use conditioner after washing hair and also Loreal's leave in conditioner. But that does not help much. Any advice? Also based on my face shape, could you tell me what would be a good haircut for me?

    Hi, as I cannot see your hair in real life, it is hard to assess the level of damage and dryness you've been experiencing, so I would recommend that you have a chat to your hairstylist the next time you're at the salon about some in salon treatments that will improve the condition of your hair, and what you might also be able to do at home. As for haircuts that will suit your face shape, I suggest trying our hair consultation. It will allow you to specify your face shape and other features about your hair and then give you recommended styles and cuts to try. http://www.thehairstyler.com/hair-consultation. Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: isha // Added: 27th June 2011

  • What face shape am I? How can I tell? Can you can look at my photos :), I think I'm square? Please link to tell me where I can learn what shape I am.

    Hi, our hair consultation lists the characteristics of the different face shapes and will also allow you to search for styles based on your face shape so I recommend giving it a try from this link: http://www.thehairstyler.com/hair-consultation. As for your face shape, I've checked the photo in your account, and based on the photo, it looks as though you have an oval face shape. Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: Zachary // Added: 26th May 2011

  • I am really confused about my face shape. Can someone please look at my photo and help me?

    Hi, based on the photo in your account I would say that your face shape is oblong. For more info about your face shape and what hairstyles will suit it, please take a look at this article: http://www.thehairstyler.com/features/articles/hairstyles/the-right-hairstyle-for-your-oblong-face-shape. Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: Christene // Added: 30th April 2011

  • I have split ends and haven't found someone to cut it. What can I put on my hair to make my hair look better until I find someone?

    Hi, the only way to take care of split ends is to have them cut off as no amount of hair product will repair the damage. I recommend finding someone to cut the splits ends as soon as possible, as the longer split ends are left, the further they will travel up your hair shaft and cause more damage. Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: teresa // Added: 29th April 2011

  • Hi, how do I download a picture of me?

    Hi, to upload your photo please use the following instructions. To see these instructions with step-by-step images, please visit this link: http://www.thehairstyler.com/website-faq-virtual-hairstyler-photo-upload: 1) Log into your account and visit the Virtual Hairstyler from the menu that runs along any page. 2) Click the Add Photo icon on the left hand side of the Virtual Hairstyler. 3) Use the link in step 1 to check our photo specifications. 4) Complete step 2 by adding your photo from your computer or off the Internet via a web address. 5) Complete step 3 and tick the check box to agree to the photo upload policy. 6) Press the Add Photo button. Kind regards, Katie Summers - THS Customer Support.


    Question from: jaymi broden // Added: 23th March 2011

  • My hair is very fine and straight. I currently have a short/medium length cut with lots of layers and flipped out. I am very physically active and have an extremely busy schedule. I am thinking about growing out my hair to shoulder length (or just past). I would like a cut that requires minimal styling in the morning. However, I do need to look professional for work and I am worried about the growing out process. What do I need to know about hair extensions? I am worried my hair will get heavily damaged in the process, which would defeat the purpose of using them to help with the transition.

    Hi, hair extensions are very high maintenance and can cause damage to your hair so I would not recommend using them if you are after a low-maintenance look while simply just waiting to grow your own hair longer. Although waiting for your hair to grow to a certain length can be quite frustrating, there are plenty of hairstyling options that you can try that are low-fuss and professional. For advice about hair extensions, I recommend taking a look at the following article http://www.thehairstyler.com/features/articles/hairstyles/hair-extensions. For hairstyle suggestions for your current length, I recommend using our Find Your Perfect Hairstyle consultation (http://www.thehairstyler.com/hair-consultation) Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: B Jane // Added: 12th March 2011

  • Hi, can someone please help me determine what shape my face is. I believe it to be oval but it may be oblong. I want to get a hairstyle consultation but it says to make sure I choose the right shape. Thanks so much.

    Hi, after looking at your photo I would recommend choosing the oblong face shape when completing our hair consultation. Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: Tracy // Added: 11th March 2011

  • Hi! so my hair takes FOREVER to grow and right now I have really really short hair and I would like to have past the shoulder length hair by September. Any suggestions on how to make it grow quicker? Thanks!

    Hi, on average, hair grows at a rate of one-half of an inch per month and unfortunately there is not a lot that can be done to speed this process up. Making sure you have a healthy diet and that you look after your hair can help as healthy locks are less likely to break. Even when growing your hair you still need to get it trimmed regularly to ensure that when you get to the length you want, your hair is strong and looks good. See your stylist once every 2 months for a trim on your ends. For more advice, check out this article: http://www.thehairstyler.com/features/articles/hair-care/growing-your-hair. If you really can't wait for your hair to grow then hair extensions can be a good option. Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: sarah // Added: 08th November 2010

  • Hi, I have medium length, straight highlighted hair which needs re-doing. At the moment my problem is that I like my hair to have plenty of movement, so I use my heated rollers each day to give it body. At the moment my hair is improving in condition which results in it being lank and difficult to curl. I sometimes have a body perm for highlighted hair which enables me to get the look I like. However, the condition suffers and I'm unsure what is best to do to achieve the look I think suits me best. Perhaps it would be best to revert to my natural mousey color (40% grey) and go for the perm? I would appreciate your advice.

    Hi, it sounds as if the heated rollers are working well for you as they are giving you the look, body and movement you're after. Using heated rollers will not damage your hair as much as the chemical process of a body perm, and if you're going to be regularly highlighting your hair, then adding the perm process will damage your hair even further. You have said that your hair condition is improving after taking a break from perms so I would suggest sticking with the heated rollers instead of going back to the perming process so that you can get the look that you know suits you, as well as the color you want, without having hair that feels like straw. If you'd like more oomph from your heated rollers then use them with volumizing products such as mousse to add body. Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: Mair // Added: 05th November 2010

  • Hi. I am 35 and have long brown hair, the length is probably below my shoulder blades. I have bangs as well. I have been trying to decide if I should grow my hair longer or if I should cut it and I would love your opinion. I also have a lot of grey coming through and would like to have it colored as well and am unsure what to go with. Help!

    Hi, if you're not sure about going with a new hair length then I recommend uploading your photo to the Virtual Hairstyler and trying a few different lengths on. You'll be amazed at the difference some hair lengths will make to your features and doing it risk free on your photo means you won't have to live with a wrong hairstyling decision. As for color, there are plenty of options for covering up grays so ask your hairstylist what they recommend for your current hair condition and complexion. Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: Dana // Added: 10th April 2010

  • I am 34 years old and I suffer quite badly from premature graying. I'm constantly coloring the roots. It makes me feel extremely old and it's a very pronounced stripe through the center part of my head. I have been contemplating embracing this and going white on top, layering through to my black underneath. I just want your opinion on whether a very light ash blond would hide this better?

    Hi, to answer your question, yes, a light ash blond would hide your gray better so if you are happy with this coloring option then I say, go for it! Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: aabex // Added: 09th April 2010

  • Hi, I'm not sure what face shape I am and also I want a good suitable style for my wedding. I have researched face shapes and am a bit confused about whether my shape is oblong or square or round? Also, the hair on the back of my head is excessively dry and "crinkly" and impossible to keep shiny and smooth. I have curly hair and it's very thick and heavy. I would love some advice on the best product to give it shine and smoothness. I have tried numerous things and I don't mind spending money if I need to.

    Hi, if you're confused about your face shape then I recommend visiting our hair consultation page (http://www.thehairstyler.com/hair-consultations). It lists the characteristics of each face shape, which should help you to narrow down your shape. If you can't decide between a few different ones then go with the face shape that most resembles your own. As for hair products that will make your curly hair shiny and smooth, I recommend asking your hairdresser the next time you're in the salon as they can see your hair up close and personal and offer the right advice. Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: Danielle // Added: 06th March 2010

  • I have very damaged hair! It's waist-length and I haven't had a haircut in almost 4yrs. I'm just a busy mom. I do straighten it about 2-3 times a month, and think this may have caused the damage. Without straightening it, my hair is naturally course & frizzy. I want to lose some length, add layers, and maybe some highlights. My color is med-dark brown w/some grays. I really want movement and some volume. Maybe a long bang that blends in with the rest of hair? I have round face, I'm short and in my mid 30s. Fair complexion. I can't afford anything for upkeep. I'm too poor and too busy. Just want something that I can touch up every couple of months.

    Hi, sounds like you already have a good idea of what you'd like so I would recommend seeing a hair stylist in person and letting them know that you'd like some layers, maybe bangs and highlights and see what they advise based on the current condition of your hair. If you'd like more ideas to take with you, I recommend trying our hair consultation (http://www.thehairstyler.com/hair-consultations). You can add personal attributes such as your complexion, face shape, hair length and texture etc and be given hairstyles from our library that match your criteria. Thank you. Serah Schuster, THS Hair Consultant.


    Question from: hopelessmommy // Added: 30th December 2009

  • Hi, my skin is light warm, I actually have a brown hair color and I wonder if I can use a Golden Dark Blond? My face has big cheekbones, a broad forehead, and a square jaw. What kind of haircut do you recommend?

    Hi, our hair consultation, which can be found in the makeover menu at the top of any page, will be able to let you know exactly what hair colors will suit your complexion and what kind of hairstyles will suit your face shape and other personal attributes (such as your hair length, texture and density) so I recommend giving it a try! Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: camilai // Added: 15th December 2009

  • My hair is a medium texture, I had bleached my hair, I waited three weeks to perm my hair and I tested a small section of my hair with the perm, nothing happened so I permed my hair all over and when I started to comb it, it started to just break off especially at the top of my head and my edges, but when I oil it, it's okay. Now a family member said that I should get a short haircut style, but I'm worried that if I get it short, will it still break off?

    Hi, unfortunately there are no miracles for undoing the damage that has already been done to your hair. The best advice I can give is that you look after your hair with plenty of intensive treatments and a shampoo and conditioner made for chemically treated hair. If you want to cut your hair shorter, you can, but until the damaged hair grows out, your hair will unfortunately continue to break. Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: netta18 // Added: 23th November 2009

  • I'm a male with very, very thick and coarse hair. What is the best way to thin it out? I'm thinking about trying a new style but in order to do it my hair needs to be thinner.

    Hi, thinning scissors can be used to make thick hair thinner but the results that you receive all depends on your hair type. Using thinning scissors in some hair types can actually make hair frizzy so I recommend seeing a hairstylist in person so that they can assess your hair type, length and texture and let you know whether thinning your hair with thinning scissors will give you the results that you want. Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: rnorion882 // Added: 01th November 2009

  • Hi! I'm really really confused of my face shape. It looks oblong but I am also having doubts that it is diamond. Please help! Could someone please browse through my photos here: http://my.thehairstyler.com/elleon/galleries and tell me my face shape? thank you so much!

    Hi, based on your photos I would say that your face shape is definitely diamond. A diamond face shape has a long and narrow appearance, with the widest part of the face being the cheekbones, while the forehead and jaw line are narrow. Diamond faces shapes also have a pointy chin, which describes the photos you've shown me. Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: Yana // Added: 28th September 2009

  • I recently went from long, waist length hair to shoulder length. Do I need to change the amount of shampoo I use?

    Hi, when shampooing, we only need to use enough to rub through the scalp, because as you rinse, the shampoo will pick up any dirt through the ends. If you have been shampooing only your scalp, then you do not need to change the amount of shampoo that you currently use. If, however, you shampoo the rest of your hair as well as the scalp, then you are definitely using too much and need change the amount of shampoo that you use to focus only on the hair through your scalp. Kind regards, Sarah Koessler - THS Hair Consultant.


    Question from: susie // Added: 04th August 2009

  • I have fine hair but have damaged it by ironing and coloring it. So, for the past 5 months I have not colored or used the iron on my hair, I don't even blow-dry it, I just let it dry naturally. But it still gets frizzy from the humid weather and really puffy from the cold as well. What can I do to stop my hair from getting so puffy and big?

    Hi, to stop your hair from puffing up you need to use a smoothing product and I would recommend a cream as using a serum based product can result in oily hair. To find the right product, I would suggest that you ask your stylist which smoothing cream is best for your hair as they can see your hair firsthand and make the right decision based on the texture and type of your hair. For best results when styling, always remember to apply a small amount of product into the palms of your hands and then rub your hands together before running the product through the ends of your hair only. Kind regards, Sarah Koessler - THS Hair Consultant.


    Question from: Bunny // Added: 04th August 2009

  • Hi, recently my hair has been very oily right after I wash and blow it dry. It doesn't happen all the time and varies on frequency; however I have tried a million different things to try and pinpoint what variable may be causing this. I have switched shampoos and conditioners, only conditioning the ends, not conditioning at all, changing brushes and combs, showered in different showers with different water (literally from one side of the country to the other!), yet there doesn't seem to be any kind of discernible factor that leads to the oily roots. My hair is very long, and I haven't treated/colored it in over a year. I'm not sure if this has anything to do with it, but I'm out of ideas. Help! Christie.

    Hi Christie, there are a few things that can cause oily hair, and believe it or not, washing your hair can be one of them so I'd like to ask how often do you shampoo your hair? Every second day should be normal; however, some people need to shampoo their hair every day. If you find that your hair is getting oily after one day, then you should be shampooing it every day. Another question I have is whether you are shampooing once or twice. I recommend that you do shampoo twice as doing it once will not always give you a total clean and can still leave oil on your scalp. Make sure when you are washing your hair that you scrub your scalp and focus mainly on this. When you rinse your hair out, the shampoo will then run through your ends and pick up all the impurities and wash them away when you rinse. Give this a go and see if your hair improves. Kind regards, Sarah Koessler - THS Hair Consultant.


    Question from: christie // Added: 03th August 2009

  • My hair stylist told me to comb my curly hair once a week only. He said to comb sections at a time and to start from the bottom and work my way up. However, I'm still not sure if I should do this when my hair is very wet, damp or dry. Can you tell me which is best? Thank you! Chris.

    Hi Chris, it's best to comb curly hair when your hair is wet or damp, definitely not dry. Always use a wide tooth comb as the hair is in a fragile state when wet and a wide tooth comb will not rip at the hair cuticle. Do not use a brush when your hair is wet as that will rip at the hair and cause breakage. I hope I have helped. Kind regards, Serah Schuster - THS Hair Consultant.


    Question from: chris // Added: 30th July 2009

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